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    <title>Charron Medical&apos;s Blogsite</title>
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    <id>tag:site.charronmed.com,2009-02-19:/blog//1</id>
    <updated>2009-03-12T01:49:26Z</updated>
    <subtitle>Opinions, politics, economics, insurance and the home healthcare field. </subtitle>
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<entry>
    <title>What in the world is UNIVERSAL DESIGN?</title>
    <link rel="alternate" type="text/html" href="http://site.charronmed.com/blog/2009/03/what-in-the-world-is-universal-design.html" />
    <id>tag:site.charronmed.com,2009:/blog//1.7</id>

    <published>2009-03-12T01:44:10Z</published>
    <updated>2009-03-12T01:49:26Z</updated>

    <summary>If you haven&apos;t heard of Universal Design, then you probably have never had to face a situation where you needed to make accomodations for someone with disabilities, or perhaps an aging parent.In New England, the prevalence of older homes, most...</summary>
    <author>
        <name>mgeorge</name>
        
    </author>
    
        <category term="Products &amp; You" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://site.charronmed.com/blog/">
        <![CDATA[<p>If you haven't heard of Universal Design, then you probably have never had to face a situation where you needed to make accomodations for someone with disabilities, or perhaps an aging parent.</p><p>In New England, the prevalence of older homes, most of which are multi-level,&nbsp;present a real access and mobility challenge for&nbsp;people who are disabled or&nbsp;impaired. The concepts of Universal Design are difficult to apply in&nbsp;older existing structures, but you can always make a start. The first thing to do is to think about your home from the perspective of someone using a walker or a wheelchair. If you're able to do that, then you'll soon see that even a few&nbsp;basic modifications can make a vast difference in safety and accessibility.</p><p>&nbsp;</p><p><strong><span class="\">If you stop by our showroom, we can introduce you to some of the products that open the door to mobility and access. And if you're interested in knowing more about Universal Design, then read on. There is a brief description, and a copy of the principles of Universal Design below.</span> </strong></p><p>&nbsp;</p><p><em><strong>Universal design</strong> is a relatively new </em><a title="\" href="http://en.wikipedia.org/wiki/Paradigm/%22"><em><font color="#000000" size="2">paradigm</font></em></a><em> that emerged from &quot;</em><a title="\" href="http://en.wikipedia.org/wiki/Barrier-free/%22"><em><font color="#000000" size="2">barrier-free</font></em></a><em>&quot; or &quot;</em><a title="\" href="http://en.wikipedia.org/wiki/Accessible_design/%22"><em><font color="#000000" size="2">accessible design</font></em></a><em>&quot; and &quot;</em><a title="\" href="http://en.wikipedia.org/wiki/Assistive_technology/%22"><em><font color="#000000" size="2">assistive technology</font></em></a><em>.&quot;<sup id="\"><a href="http://www.charronmed.com/%22http://en.wikipedia.org/wiki/Universal_design#_note-0\"><font color="#000000" size="2">[1]</font></a></sup> Barrier free design and assistive technology provide a level of accessibility for people with </em><a title="\" href="en.wikipedia.org/wiki/Disability/%22"><em><font color="#000000" size="2">disabilities</font></em></a><em> but they also often result in separate and stigmatizing solutions, for example, a </em><a title="\" href="http://en.wikipedia.org/wiki/Wheelchair_ramp/%22"><em><font color="#000000" size="2">ramp</font></em></a><em> that leads to a different entry to a building than a main </em><a title="\" href="en.wikipedia.org/wiki/Stairway/%22"><em><font color="#000000" size="2">stairway</font></em></a><em>. Universal design strives to be a broad-spectrum solution that helps everyone, not just people with disabilities. Moreover, it recognizes the importance of how things look. For example, while built up handles are a way to make utensils more usable for people with gripping limitations, some companies introduced larger, easy to grip and attractive handles as feature of mass produced utensils. They appeal to a wide range of consumers.</em></p><p><em>As life expectancy rises and modern medicine has increased the survival rate of those with significant injuries, illnesses and birth defects, there is a growing interest in universal design. There are many industries in which universal design is having strong market penetration but there are many others in which it has not yet been adopted to any great extent.</em></p><p><em>Universal design is a part of everyday living and is all around us. The &quot;</em><a title="\" href="http://en.wikipedia.org/wiki/Undo/%22"><em><font color="#000000" size="2">undo</font></em></a><em>&quot; command in most software products is a good example. </em><a title="\" href="http://en.wikipedia.org/wiki/Contrast_%28vision%29/%22"><em><font color="#000000" size="2">Color-contrast</font></em></a><em> dish ware with steep sides that assist those with visual problems as well as those with dexterity problems are another. Additional examples include cabinets with pull-out shelves, kitchen counters at several heights to accommodate different tasks and postures and low-floor buses that kneel and are equipped with ramps rather than lifts.</em></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><em>The article below is the original document outlining the principles of Universal Design:</em></p><p><em>Copyright 1997 NC State University, The Center for Universal Design <br /><br /></em></p><h3 class="\">UNIVERSAL DESIGN:</h3><p><strong class="\">The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.</strong></p><p class="\">The authors, a working group of architects, product designers, engineers and environmental design researchers, collaborated to establish the following Principles of Universal Design to guide a wide range of design disciplines including environments, products, and communications. These seven principles may be applied to evaluate existing designs, guide the design process and educate both designers and consumers about the characteristics of more usable products and environments. <br /><br /><br />The Principles of Universal Design are presented here, in the following format: name of the principle, intended to be a concise and easily remembered statement of the key concept embodied in the principle; definition of the principle, a brief description of the principle's primary directive for design; and guidelines, a list of the key elements that should be present in a design which adheres to the principle. (Note: all guidelines may not be relevant to all designs.)</p><p><span class="\"><strong>PRINCIPLE ONE: Equitable Use</strong><br />The design is useful and marketable to people with diverse abilities.<br /><br /><strong>Guidelines:</strong> </span></p><ul class="\"><strong>1a.</strong> Provide the same means of use for all users: identical whenever possible; equivalent when not.<br /><strong>1b.</strong> Avoid segregating or stigmatizing any users.<br /><strong>1c.</strong> Provisions for privacy, security, and safety should be equally available to all users.<br /><strong>1d.</strong> Make the design appealing to all users. </ul><p><br /><span class="\"><strong>PRINCIPLE TWO: Flexibility in Use</strong><br />The design accommodates a wide range of individual preferences and abilities.<br /><br /><strong>Guidelines:</strong> </span></p><ul><p class="\"><strong>2a.</strong> Provide choice in methods of use.<br /><strong>2b.</strong> Accommodate right- or left-handed access and use.<br /><strong>2c.</strong> Facilitate the user's accuracy and precision.<br /><strong>2d.</strong> Provide adaptability to the user's pace.</p></ul><p><br /><span class="\"><strong>PRINCIPLE THREE: Simple and Intuitive Use</strong><br />Use of the design is easy to understand, regardless of the user's experience, knowledge, language skills, or current concentration level.<br /><br /><strong>Guidelines:</strong> </span></p><ul><p class="\"><strong>3a.</strong> Eliminate unnecessary complexity.<br /><strong>3b.</strong> Be consistent with user expectations and intuition.<br /><strong>3c.</strong> Accommodate a wide range of literacy and language skills.<br /><strong>3d.</strong> Arrange information consistent with its importance.<br /><strong>3e.</strong> Provide effective prompting and feedback during and after task completion.</p></ul><p><br /><span class="\"><strong>PRINCIPLE FOUR: Perceptible Information</strong><br />The design communicates necessary information effectively to the user, regardless of ambient conditions or the user's sensory abilities.<br /><br /><strong>Guidelines:</strong> </span></p><ul class="\"><strong>4a.</strong> Use different modes (pictorial, verbal, tactile) for redundant presentation of essential information.<br /><strong>4b.</strong> Provide adequate contrast between essential information and its surroundings.<br /><strong>4c.</strong> Maximize &quot;legibility&quot; of essential information.<br /><strong>4d.</strong> Differentiate elements in ways that can be described (i.e., make it easy to give instructions or directions).<br /><strong>4e.</strong> Provide compatibility with a variety of techniques or devices used by people with sensory limitations. </ul><p><br /><span class="\"><strong>PRINCIPLE FIVE: Tolerance for Error</strong><br />The design minimizes hazards and the adverse consequences of accidental or unintended actions.<br /><br /><strong>Guidelines:</strong> </span></p><ul class="\"><strong>5a.</strong> Arrange elements to minimize hazards and errors: most used elements, most accessible; hazardous elements eliminated, isolated, or shielded.<br /><strong>5b.</strong> Provide warnings of hazards and errors.<br /><strong>5c.</strong> Provide fail safe features.<br /><strong>5d.</strong> Discourage unconscious action in tasks that require vigilance. </ul><p><br /><span class="\"><strong>PRINCIPLE SIX: Low Physical Effort</strong><br />The design can be used efficiently and comfortably and with a minimum of fatigue.<br /><br /><strong>Guidelines:</strong> </span></p><ul><p class="\"><strong>6a.</strong> Allow user to maintain a neutral body position.<br /><strong>6b.</strong> Use reasonable operating forces.<br /><strong>6c.</strong> Minimize repetitive actions.<br /><strong>6d.</strong> Minimize sustained physical effort.</p></ul><p><br /><span class="\"><strong>PRINCIPLE SEVEN: Size and Space for Approach and Use</strong><br />Appropriate size and space is provided for approach, reach, manipulation, and use regardless of user's body size, posture, or mobility. <br /><br /><strong>Guidelines:</strong> </span></p><ul class="\"><strong>7a.</strong> Provide a clear line of sight to important elements for any seated or standing user.<br /><strong>7b.</strong> Make reach to all components comfortable for any seated or standing user.<br /><strong>7c.</strong> Accommodate variations in hand and grip size.<br /><strong>7d.</strong> Provide adequate space for the use of assistive devices or personal assistance. </ul><p><br /><span class="\">Please note that the Principles of Universal Design address only universally usable design, while the practice of design involves more than consideration for usability. Designers must also incorporate other considerations such as economic, engineering, cultural, gender, and environmental concerns in their design processes. These Principles offer designers guidance to better integrate features that meet the needs of as many users as possible. <br /></span></p><p>&nbsp;</p><p>&nbsp;</p><hr />]]>
        
    </content>
</entry>

<entry>
    <title>Thinking about a stairlift? Consider these key questions.</title>
    <link rel="alternate" type="text/html" href="http://site.charronmed.com/blog/2009/02/stairlilft.html" />
    <id>tag:site.charronmed.com,2009:/blog//1.4</id>

    <published>2009-02-20T01:52:47Z</published>
    <updated>2009-02-20T02:50:26Z</updated>

    <summary><![CDATA[ Do your homework. Not all stairlifts are the same, in terms of quality, cost and functionality.&nbsp;With some investigation and&nbsp;by&nbsp;getting answers to some&nbsp;specific questions. you should be able&nbsp;to determine&nbsp;which stair lift best suits your specific requirements.Some key questions are:Who are...]]></summary>
    <author>
        <name>mgeorge</name>
        
    </author>
    
        <category term="Products &amp; You" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="installation" label="installation" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="newenglandstairlifts" label="new england stairlifts" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="newhampshirestairlifts" label="new hampshire stair lifts" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="stairlift" label="Stairlift" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="stairliftquestions" label="stairlift questions" scheme="http://www.sixapart.com/ns/types#tag" />
    
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        <![CDATA[<p><link href="../Static.css" type="text/css" rel="stylesheet" /><style type="text/css">
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--></style></p><p class="big"><b>Do your homework. Not all stairlifts are the same, in terms of quality, cost and functionality.&nbsp;With some investigation and&nbsp;by&nbsp;getting answers to some&nbsp;specific questions. you should be able&nbsp;to determine&nbsp;which stair lift best suits your specific requirements.</b></p><p class="medium">Some key questions are:</p><ol><li>Who are you considering for the installation? Do they employ there own installers, or do they use subcontractors? Are they factory trained? Are they insured? How long have they been in business, and do they have references?</li><li>Research the different <a>manufacturers</a>. There are about six or seven reputable manufacturers. Do you know the difference. Why is one so much cheaper than another? What are the warranties, and what is and isn't included in the warranty?</li><li>How long will you be needing the stairlift? If it for less than six months, then rental is a viable option. Can the suppliers your talking to provide rentals?</li><li>Considering installing a lift yourself? Understand the benefits and pitfalls.</li><li>After you've come to a decision you'll need to schedule the stair lift installation. Make sure that you've left an extra 1/2 hour in the schedule for instruction and training</li></ol><p class="big">COST:<br /><span class="medium">In today's economic environment cost is always a key question. So...how much should&nbsp;you expect to pay for a stairlift to be installed? Here are some guidelines:</span></p><blockquote><p><span class="medium">New Straight Stairlift:</span><br />Delivered, but not including installation <br />- Costs <b>between $2000 and $2800.</b><br /><br />Delivered and installed<br />- Costs <b>between $3000 and $5000.</b></p><h5 class="medium">Reconditioned Straight Stairlift</h5><p>Delivered, but not including installation<br />- Costs <b>between $1500 and $2000.</b></p><p>Delivered and installed<br />- Costs <b>between $2000 and $2800.</b></p><h5 class="medium">New Curved Stairlift</h5><p>Delivered and installed<br />- Costs <b>between $9500 and $15,000.</b>&nbsp;</p></blockquote><p class="big">COMMON STAIRLIFT FEATURES:<br /><span class="bodystyle"><span class="medium">Here is a list of stair lift features - and what they mean to you, the user. Some of these features (highlighted with the word essential!) I consider to be essential safety features. Review the list and check that the stair lifts on your 'shopping list' give you these features and benefits. You can see some of these feature up close at our <a title="Charron Medical Stairlift Gallery" target="_blank" href="http://www.charronmed.com/gallery.html">STAIRLIFT GALLERY.</a></span></span><br />&nbsp;</p><p class="medium">DC (Battery) operation</p><p>Smooth, quiet, works during a power outage, and present no risk from electric shock.</p><p class="medium">Direct Drive Rack &amp; Pinion</p><p>Motor/gearbox directly attached to drive mechanism - no separate gearbox, belts or pulleys - reliability, smooth ride.</p><h5 class="medium">Folding Seat &amp; Footrest</h5><p>Minimises the space taken by the stair lift when not in use. Ideal when there are other users of the staircase.</p><h5 class="medium">Overspeed Governor essential</h5><p>Prevents uncontrolled descent - no stair lift should be without one. It is a mandatory component in most countries - though strangely not in the US.</p><h5 class="medium">Soft Start - Soft Stop</h5><p>No sudden, jarring starts and stops. Make sure it's an electronically controlled system. Mechanical soft starts don't work very well.</p><h5 class="medium">Locking Swivel Seat essential</h5><p>Ensures safe mount/dismount of stair lift at top of stairs. Stair lift seat pivots and locks in position, so user can step directly off on to landing.</p><h5 class="medium">Infra Red Remote Control</h5><p>Allows stair lift to be summoned remotely. Steer clear of Radio Frequency remotes, which are susceptible to outside interference.</p><h5 class="medium">Locking Key Switch essential</h5><p>Disables the stair lift to prevent tampering or unauthorized use.</p><h5 class="medium">On-Board Diagnostics</h5><p>Not a gimmick - constantly displays stair lift status, by a system of lights or a digital display. The system allows the user and relevant tech personnel to determine the stair lifts operation and safety status. <br />&nbsp;</p><h5 class="medium">Standing Option</h5><p>This feature allows users who cannot bend their knees to use a stair lift. Also works well on very narrow staircases.</p><h5 class="medium">Safety Surfaces</h5><p>Stops the stair lift if it collides with any obstruction on the stairway.</p><h5 class="medium">'Flip-Up' Rail</h5><p class="bodystyle">The lower section of the rail folds upwards and out of the way, in situations where the foot of the rail might otherwise cause an obstruction or tripping hazard.</p><p><span class="big">Home Evaluation</span>:<br /><span class="bodystyle">Once you've decided to move forward, you should have several reputable dealers come to your home and provide a quote. There should never be a charge for this. At that time they can determine the specifics of your situation, and make a recommendation based on your specific need. Virtually every staircase is going to be different so a stair lift has to be 'built' to fit each home. For a straight stair lift the measurements that have to be made and the considerations taken into account are simple and easy. </span></p>]]>
        

    </content>
</entry>

<entry>
    <title>New Year, New Deductible....and maybe a co-pay too.</title>
    <link rel="alternate" type="text/html" href="http://site.charronmed.com/blog/2009/02/new-year.html" />
    <id>tag:site.charronmed.com,2009:/blog//1.2</id>

    <published>2009-02-19T05:30:48Z</published>
    <updated>2009-02-19T05:33:25Z</updated>

    <summary><![CDATA[It's February, the time of the year when you end up getting those unexpected bills for medical services you've received since the&nbsp;beginning of the New Year. What...!!, you say,&nbsp;bills for health care? I thought my insurance covered that! Most insurance...]]></summary>
    <author>
        <name>mgeorge</name>
        
    </author>
    
        <category term="Have You Got the Insurance Blues ?" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://site.charronmed.com/blog/">
        <![CDATA[<h5 style="MARGIN: 7.5pt 0in"><font size="2"><font color="#006600"><font face="Verdana">It's February, the time of the year when you end up getting those unexpected bills for medical services you've received since the&nbsp;beginning of the New Year. What...!!, you say,&nbsp;bills for health care? I thought my insurance covered that!<o:p></o:p></font></font></font></h5>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">Most insurance companies, including Medicare, have an annual <a title="Wiki explanation of a deductible" href="http://en.wikipedia.org/wiki/Deductible" target="_blank"><font color="#a97700">deductible</font></a> that must be met before your insurance actually insures you.<o:p></o:p></span></p>
<p><strong><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">What does this mean?</span></strong><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana"> What it means that before your insurance will start paying for your nebulizer, or doctor's visit, or hospital stay, you have to pay. There are thousands of insurance plans, some have no deductibles ($.0.00), some have low deductibles ($250.00 or less), and some have very high deductibles (&gt;$1,000.00 or more).<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">On top of that, many plans have <a title="Wiki explanation of copayments." href="http://en.wikipedia.org/wiki/Co-pay" target="_blank"><font color="#a97700">co-pays</font></a>. They pay for part of the bill, and you pay for the rest. Your co-pay usually ranges from 0% to 10% to 20%, depending on your plan. Medicare, for example pays 80% of the claim charges, meaning that you, or your secondary insurance, is responsible for the other 20%.<o:p></o:p></span></p>
<p><strong><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">This can be frustrating, maddening and discouraging--</span></strong><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">both for you and for us. The only party that seems to be unscathed is the insurance companies. (To add insult to injury, <a title="from Harvard Pilgrim" href="https://www.harvardpilgrim.org/pls/portal/docs/PAGE/MEMBERS/SERVICES/SAMPLE_HPHCEOBINT.PDF" target="_blank"><font color="#a97700">take a look at a sample Explanation Of Benefits</font></a>--EOB. This is supposed to help you understand your bill better. If you get it, you receive an A)<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">What do I mean, it can be frustrating for both you and us? Well for you, it means that if you were dispensed a $600.00 wheelchair, or a $200.00 nebulizer, you are going to be responsible for the deductible and the co-pay before the insurance company will pay one dime.<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">Let's say, for example, your insurance plan has an annual deductible of $100.00 and a co-pay of 20%. If you receive a nebulizer from us, or any other provider, then we're going to bill the insurance company for that. Let's say it is a $200.00 charge that we bill to the insurance company.<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">Then&nbsp;the insurance company is&nbsp;going to turn around--usually after a longer than necessary wait--and send us a check for $60.00. If we're lucky. Why only $60.00?<o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in"><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><span style="mso-list: Ignore">1.<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">Because you had a deductible of $100.00 <o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in"><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><span style="mso-list: Ignore">2.<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">And you had a co-pay of $40.00 (20% of $200.00) <o:p></o:p></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt 1in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 9.0pt"><span style="mso-list: Ignore">o<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">$200 - $100 - $40 = $60.00<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">So, your insurance plan may be a good one. But it is no good at all until you've paid your part. That's why you get a bill from us for $140.00. The insurance company didn't pay for it. They paid us only $60.00 of the $200.00 cost. And so you get a bill from us.<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">You're not happy--understandably. You pay hundreds, if not thousands of dollars a month for healthcare coverage.<o:p></o:p></span></p>
<p><span style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana">We're not happy--we have to send you an invoice and then collect a payment from you. It makes "Customer Service" a challenge sometimes. But that's life in the American health care system.<o:p></o:p></span></p>]]>
        
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